Explore Global Ltd – Predstavništvo Beograd raspisuje oglas za poziciju Tourist Group Sales Specialist. Za obavljanje ovog posla neophodno je dobro poznavanje jezika na kojem je oglas napisan. Ukoliko tekst oglasa ne razumete u potpunosti, savetujemo Vam da razmislite da li je ovo pravi posao za Vas.
Tourist Group Sales Specialist
Location: Belgrade
The Role:
The role of Tourist Group Sales Specialist is to competently manage all aspects of tourist groups operations from inception through to post-departure follow up.
It involves working with hotels/suppliers/agents to make reservations, negotiate or renegotiate rates with them, operate files, etc.
He/she works closely with the department supervisor and the managing director and reports directly to them.
This is a very hands-on role in a challenging and competitive environment and it requires lots of energy and enthusiasm.
The Responsibilities:
- Creating attractive and competitive tourist group proposals and delivering them to clients according to their needs and requirements
- Responsible for all travel arrangements from arrival to departure: booking hotels, sightseeing, tour guides, attractions, coaches, restaurants etc.
- Negotiating with hotels and ground suppliers
- Preparing group costing and using commercial awareness to maximise revenue
- Providing high standards of customer service: managing clients’ requests, handling complaints and problem solving
- Product development and creating itineraries
- Attending site inspections and developing product knowledge
- Liaising with finance department on payments, invoicing and commission
- Database management and orderly filing of documents
- Identifying areas of operational improvement through post-departure client feedback
Our ideal candidate needs to have/be:
- Superb command of English with strong written and verbal communication skills
- Experience working in Groups Operations within a DMC or inbound tour operator
- Strong selling skills, can close a sale, and understanding of groups processes
- Highly customer-oriented with a “can do” attitude
- Good knowledge of the UK and Europe as tourist destinations and knowledge of major UK and European hotels
- Ability to work under tight deadlines in a fast-paced environment
- Good working knowledge of Microsoft Office including Excel, Word, Power Point and Outlook
- Highly organised and accurate with an eye for detail
- Commercially-minded with strong analytical and numerical skills
- Problem solver
- Ability to work on his/her own initiative and in a team
- Passionate about travel industry and group product development
- Willingness and readiness to accept flexible working days/hours, including over weekends if needed
If you join our team, we will provide you with an opportunity to:
- Learn from the foreign experts who will train you on different topics
- Professionally develop and advance your career, both locally and abroad
- Work with enthusiastic and dynamic teams in exciting and stimulating environment in which you can achieve your professional goals
If you feel competent, think that you can meet all of these demands and are interested in this position, please send your Motivation Letter with CV containing your recent photograph (if possible). (APPLY HERE).
We thank all the candidates for their application, but only the shortlisted ones will be contacted.
Explore Global Limited is a well-established Destination Management Company with 20 years of experience in the field, playing a key role in the Middle Eastern travel sector inbound to the UK, but currently expanding to new destinations in Europe and Americas. Our service range covers all ground arrangements from accommodation to transfers, tailor-made travel arrangements, exclusive attractions or events in the chosen destination. We create bespoke packages for FIT and groups both for leisure and corporate market. We pride ourselves to be one of the very few companies providing 24/7 customer service. This means effectiveness and reliability.
